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Here at Tween to Teen Australia, we understand your privacy is very important, and we will treat your personal information with the respect it deserves.

We do collect information on you in 2 ways: we collect information on how you browse our store; then when you make a purchase of some of our awesome products, we collect personal information so we can complete your order.

Firstly, the information we collect when you are browsing our Tween to Teen online store includes your Internet Protocol (IP) address, your browser details, what pages you viewed and other details about your time on our website. Much like most e-commerce site, we use cookies to track this information, which you can choose not to install on your browser. This doesn’t record your personal information, rather information about how you surfed our site so we can determine who our fans are and what tempting products they pondered over the longest.

Secondly, when you buy a Tween to Teen product, you give us your personal information such as your name, payment details, postal address and e-mail address. We need this information to complete your order and we assume you consent to us collecting and using it for that specific reason only.

If we want to collect or use your personal information for another reason, such as marketing, we will ask you directly for permission, or give you an opportunity to say “no”.

If at a later time, you change your mind and decide you no longer want to receive e-mails from us, you can use the “unsubscribe” function or contact us at the details below.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

You have to be the age of majority (over 18 in Australia) to enter a contract, so by using our site and entering a transaction, you undertake you are the age of majority or have the consent of a parent or guardian. So if you are a tween or teen, best you get a parent or guardian to help you out to buy our products (and perhaps use their money while you are at it).


Tween to Teen Australia is hosted on an e-commerce platform provided by Shopify Inc. Your data is stored through Shopify’s web application, databases, and data storage. Your data is stored on a secure server, behind a firewall. This is an industry best practice.

If you complete your purchase through a direct payment gateway, your payment data will be protected by the Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council. This is a joint effort of brands like Visa, MasterCard, American Express and Discover, which helps ensure the secure handling of credit card information by our store and its service providers. If you choose a payment gateway, Shopify will store your encrypted payment data (ie credit card details) on secure severs only as long as is necessary to complete your transaction, then they will be deleted.

For more info, you can check out Shopify’s Terms of Service here or their Privacy Statement here.


We sometimes use third-parties service providers, such as payment gateways, couriers etc, to complete your purchase. They will only collect and use your information to complete the service they provide for us. These service providers generally have their own privacy policies on the information we provide them and how they will treat your information. We recommend you read their privacy policies.

Once you leave the Tween to Teen Australia website or are redirected to a third-party website, you are no longer governed by our Privacy Policy or our website’s Terms of Service.


We may need to modify our privacy policy from time to time so please review it frequently. Changes will take effect as soon as they are posted to this website.


If you would like more information regarding this Privacy Policy or wish to amend, access or delete any personal information, or register a complaint please contact us via our contact page or at the address below:

Tween to Teen Australia
Attn: Privacy Compliance Officer
PO Box 2777
Ascot  Qld  4007